This policy explains how STYLESCONNECTS TECHNOLOGIES LTD ("StylesConnects", "we", "us") collects, uses and protects personal information when you use our website, waitlist, apps and services (the "Services"). If you have questions, email us at hello@stylesconnects.com.
1. Who we are
StylesConnects is a fashion marketplace and business toolkit operated by STYLESCONNECTS TECHNOLOGIES LTD, a private company limited by shares registered in Nigeria with the Corporate Affairs Commission (RC 8705346). We are the controller of the personal information described in this policy.
2. Information we collect
- Account details: your name, email address, phone or WhatsApp number and password (stored in hashed form).
- Business details (sellers and resellers): business name, store link, logo, location, business WhatsApp number, social media handles, products, prices and photos you add.
- Sales records: orders, payments, delivery details and notes that sellers record, including their customers' names, phone numbers, addresses and measurements, which sellers add to manage their business.
- Waitlist sign-ups: the details you submit in our waitlist form.
- Messages: verification codes and messages sent through email, SMS or WhatsApp, and the delivery status of those messages.
- Instagram data (only if you connect Instagram): your Instagram professional account's username and ID, and the posts you choose to import, including images, captions, links and dates.
- Technical data: device and browser type, IP address, pages visited and similar logs used to keep the Services secure and working.
3. How we use information
- To create and secure your account, including sending verification and sign-in codes.
- To provide the Services: stores, product listings, orders, payments, customers and insights.
- To send messages you or a seller ask us to send, such as order updates and payment receipts.
- To show products in the marketplace when a seller chooses to list them there.
- To provide support, prevent fraud and abuse, and meet legal obligations.
- To improve the Services using aggregated information.
We do not sell personal information.
4. WhatsApp
We use the WhatsApp Business Platform (Cloud API), provided by Meta Platforms, to send verification codes and, where a seller has turned it on, order updates and replies to that seller's customers on the seller's WhatsApp Business number. Meta processes these messages under its own terms and the WhatsApp Business Policy. We only message people who have given their number for that purpose, and you can ask us to stop at any time.
5. Instagram
If you are a seller, you can choose to connect your Instagram professional account using Instagram's official login. With your permission we read your profile's basic details and your posts so that you can pick which posts to import as draft products in your StylesConnects store. We:
- only import posts you select, and only when you ask;
- store copies of the images you import so your product photos keep working;
- do not post to Instagram, read your messages, or access other people's accounts;
- do not sell or share your Instagram data with anyone except the service providers listed below;
- delete our access token when you disconnect, and delete your Instagram data on request (see Data Deletion).
You can also remove our access from Instagram at any time in Settings → Website permissions → Apps and websites.
6. Who we share information with
We share information only as needed to run the Services, with providers who process it on our behalf:
- Meta Platforms (WhatsApp Business Platform and Instagram API), for messaging and Instagram connections.
- Hosting and database providers, for running our website and apps.
- Cloudinary, for storing and delivering images.
- Email and SMS providers, for sending emails and verification codes.
- Payment providers, when payments are made through the Services.
- Google Forms, for waitlist sign-ups.
Buyers can see the public parts of a seller's store. We may also disclose information if required by law or to protect our users and the Services.
7. International transfers
Some of our providers store or process data outside Nigeria. When that happens we rely on safeguards required by applicable law, such as contractual protections.
8. How long we keep information
We keep information for as long as your account is active and as needed to provide the Services. When you delete your account or ask us to delete your data, we delete or anonymise it within 30 days, except where we must keep certain records (for example, transaction records) to meet legal obligations.
9. Your rights
Under the Nigeria Data Protection Act 2023 and other applicable laws (including UK and EU data protection law for users there), you can ask to access, correct, delete or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent. To make a request, email hello@stylesconnects.com. You can also complain to the Nigeria Data Protection Commission or your local data protection authority.
10. Security
We use encryption in transit, hashed passwords, access controls and other safeguards to protect your information. No system is completely secure, so please keep your password private.
11. Children
The Services are not intended for children under 18, and we do not knowingly collect their personal information.
12. Changes
We may update this policy. We will change the "Last updated" date above and, for significant changes, let you know through the Services or by email.
13. Contact
STYLESCONNECTS TECHNOLOGIES LTD
RC 8705346, registered in Nigeria
Email: hello@stylesconnects.com